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Driver POD workflow

Collection and delivery confirmation without status-chasing

GLS puts three clear actions into the driver's email. COLLECTED and DELIVERED update the job automatically; TAKE POD lets the driver photograph and attach the proof-of-delivery document.

Driver collection note Live job actions
CollectionDelivery
COLLECTED Confirm collection DELIVERED Confirm delivery TAKE POD Photograph proof of delivery

Status and POD evidence stay connected to the associated GLS job.

Previously validated workflow Collection-note links Automatic job-status update POD photo capture Rechecked on the current build before live use

How the POD workflow operates

A direct path from driver action to the job record

  1. 01

    Issue the collection note

    GLS sends the driver the job documents and instructions.

  2. 02

    Confirm collection

    The driver selects COLLECTED and the job status updates automatically.

  3. 03

    Confirm delivery

    The driver selects DELIVERED and the delivery event is recorded against the job.

  4. 04

    Photograph the POD

    TAKE POD opens the driver workflow to photograph and attach the proof-of-delivery document.

  5. 05

    Move work forward

    Operations sees the updated record and POD evidence, then progresses completed work towards billing.

One operational record

Keep POD status connected to the transport movement

Collection and delivery confirmation stay with the same tenant-scoped job used by operations and finance. Teams can see progress without relying on calls, message threads or a separate status spreadsheet.

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  • For driversClear status actions plus a direct TAKE POD photo action in the email they receive.
  • For operationsJob status updates automatically after the driver action.
  • For financeDelivery status and photographed POD remain connected to billing readiness.
  • For reviewCollection, delivery and POD evidence form part of the job record.

Clear scope

POD confirmation is included in GLS Transporter

The email workflow covers collection and delivery status confirmation plus photographing and attaching the POD. Because the application may change between releases, GLS revalidates the current driver email, link security, camera/photo upload and job attachment before a tenant uses the workflow live. Any customer-specific signature, document-format or exception-evidence requirement is also agreed during onboarding.

View GLS Transporter pricing